VERMONT — Like thousands of Vermonters, Kristen Andrews turned to the food assistance program 3SquaresVT when she had exhausted all other options. In the fall of 2011 her income dropped, and the local educator and mother of four filed an application for help from the federally funded program formerly called Food Stamps.
But Andrews, a Lincoln resident, never expected the application would lead to a mistake that doubled her family’s health insurance premium. And she couldn’t have foreseen the long and arduous process of straightening it out.
